Cheltenham & Sons

Selling fees are usually a percentage of the agreed sale price (commonly 0.75%–1.5% plus VAT) or a fixed fee, confirmed in writing before you instruct. Landlords pay a tenant-find or full-management fee. Buyers and tenants pay Cheltenham & Sons nothing to enquire or view — tenant admin and referencing fees are banned under the Tenant Fees Act 2019. Ask for a written quote before signing.

Open any of their listings and use "Book a viewing", or use the contact buttons on this profile to call, email or message the branch nearest you (2 branches). Requests are sent straight through and most viewings are confirmed within one working day, including evenings and weekends.

Start with a free valuation appointment covering Cheltenham, Richmond, Chapel Allerton. If you're happy with the price and fee, you sign an agency agreement, they arrange photography, floorplans and an EPC, then list the property. They handle viewings, feedback, offer negotiation and progression through to exchange or move-in.

For sales, agents are legally required to verify your identity and check your funding, so bring a mortgage in principle or proof of funds — offers with verified finance are usually taken more seriously. For lettings, eligibility rests on right to rent documents, referencing and affordability, typically an income of around 30x the monthly rent, with guarantors accepted.